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United Airlines Polaris Business Class Review – New Seating – Boeing 777-300 Newark to Tokyo

United Airlines Polaris Business Class Review – New Seating – Boeing 777-300 Newark to Tokyo

United Airlines' new Polaris Business Class seat is spectacular!  

Privacy, luxury, and tranquility.  Who could ask for anything more on a transpacific 12-hour flight?  Well, you actually do get more from United in the form of fine food, fabulous wines, and fantastic hospitably!

I was thrilled to finally have a chance to fly in this new seat - after waiting for so long.  I had the pleasure of jetting off to Tokyo on one of United’s Boeing 777-300’s last week.   Here’s a review of my experience.

Boarding

 United's Boeing 777-300  - Newark  Photo: Calvin Wood

United's Boeing 777-300  - Newark  Photo: Calvin Wood

 Interior - United Polaris Business Class - 777-300   Photo: Calvin Wood

Interior - United Polaris Business Class - 777-300   Photo: Calvin Wood

The interior of the business cabin is striking! 

Dark blues punched up with creams, white marble and modern paneling.  On top of this there is mood-lighting that changes throughout the flight.

I noticed that the aisles are tight – but that’s because United wanted to maximize the footprint and space for their business class seat.  

 United Polaris Business Class - Boeing 777-300   Photo: Calvin Wood

United Polaris Business Class - Boeing 777-300   Photo: Calvin Wood

Within seconds of boarding – I was offered a choice of beverages.  I went for the pre-departure champagne. 

As an added touch – United presents a chocolate box to each passenger in Polaris.  I went to the bathroom though – and someone snatched mine up before I could take a photo...I didn’t need the calories so I was ok with that!

 Pre-Departure Drinks - United Polaris Business Class   Photo: Calvin Wood

Pre-Departure Drinks - United Polaris Business Class   Photo: Calvin Wood

Seating

 Triple Window Seat - Polaris Business Class - United 777  Photo: Calvin Wood

Triple Window Seat - Polaris Business Class - United 777  Photo: Calvin Wood

As I entered the plane – I was thrilled to spot that my seat had THREE windows next to it.  It had maximum ‘vista’ real-estate.

 Window Seat View - Halfway to Tokyo!  Photo: Calvin Wood

Window Seat View - Halfway to Tokyo!  Photo: Calvin Wood

Not all seats on the plane are created equal though.  The even numbered window seats only have one window – and their seat is immediately next to the aisle (which = less privacy and more chance of getting bumped as people walk by).

If you're flying with a friend there are "duo" seats in the center.  When looking at the seat map - pick locations where the tables are on the aisle to ensure you are next to you pal and have a chance to talk. 

If you're flying solo and only center seats are left - pick ones where the tables are in the middle… you will barely notice the person next to you as they are about five feet away.

No matter what though – all seats on this jet are maxed out with features and amenities.

 Seat Cabinet - United 777 Polaris Business   Photo: Calvin Wood

Seat Cabinet - United 777 Polaris Business   Photo: Calvin Wood

Each seat has a marble side table – which is perfect for cocktails and items needed during the flight.  

Next to the table is a ‘mini’ locker that comes equipped with a mirror.  It’s a perfect place to stow your headset, eyeglasses, water bottle and anything you need to access during the flight.

 Power Outlets - United Polaris Business Class - 777-300  Photo: Calvin Wood

Power Outlets - United Polaris Business Class - 777-300  Photo: Calvin Wood

There’s plenty of power outlets as well.  One just above the table – and a USB one next to the extra-large video monitor. 

 Video Monitor and USB - United Polaris Business Class   Photo: Calvin Wood

Video Monitor and USB - United Polaris Business Class   Photo: Calvin Wood

 Flat Beds - United Polaris Business Class   Photo: Calvin Wood

Flat Beds - United Polaris Business Class   Photo: Calvin Wood

When it's time to sleep - the Polaris seats goes fully flat.  This is a welcomed luxury on any long-haul flight.

United really goes all out with its Polaris bedding.  They supply a mattress pad, duvet, blanket, and two pillows (a Sak's Fifth Avenue pillow and a cooling gel one)!  

I had no problem drifting off to sleep as we jetted towards Tokyo!

 PJ's in Business Class - United Airlines   Photo: Calvin Wood

PJ's in Business Class - United Airlines   Photo: Calvin Wood

Shortly after take off I requested a pair of United's PJs (something that is usually exclusive to First Class passenger on most airlines).  They were lightweight and cooling –  much more restful than sleeping in my street clothes!

 Plenty of Room - Footwell - United Boeing 777-300  Photo: Calvin Wood

Plenty of Room - Footwell - United Boeing 777-300  Photo: Calvin Wood

Amenity Kits

 Amenity Kits - Polaris Business Class United Airlines   Photo: Calvin Wood

Amenity Kits - Polaris Business Class United Airlines   Photo: Calvin Wood

United has embraced the collectable tin approach for their amenity kits.  This is a step up from the cosmentic bag that most airlines hand out -- and I love them as they are great for storage at home. 

The 747 commemorative tins are currently in circulation – and they came with absolutely everything I would need inflight:  eyeshades, earplugs, socks, lotions, tooth-paste – and even (thoughtfully) a pen for my customs form.

 Amenity Kit - United Airlines Business Class   Photo: Calvin Wood

Amenity Kit - United Airlines Business Class   Photo: Calvin Wood

Food & Beverage

 Wine Selection - United Airlines Polaris Business Class   Photo: Calvin Wood

Wine Selection - United Airlines Polaris Business Class   Photo: Calvin Wood

The Polaris service kicked off with a round of cocktails, wine and champagne.    

I went for my favorite – Chardonnay.  On today’s flight, it was an oaky Landmark 2014 Overlook.  There were several other choices on the red and white side though - - and flyers were even encouraged to take a ‘tailored tasting’ using a specially designed flight of three glasses.

 Pre-Lunch Drinks United Airlines Business Class    Photo: Calvin Wood

Pre-Lunch Drinks United Airlines Business Class    Photo: Calvin Wood

 Seared Tuna Starter - United Airlines Business Class  777  Photo: Calvin Wood

Seared Tuna Starter - United Airlines Business Class  777  Photo: Calvin Wood

Today’s meal service to Tokyo included both Japanese and Western dishes. 

I selected the western one – which started with an absolutely scrumptious chilled seared tuna with kale, apple, and wasabi mayo.  The appetizer also came with a cabbage, bok choy, carrot and mango salad.

 Turbot Main - United Airlines Business Class - Newark to Tokyo   Photo: Calvin Wood

Turbot Main - United Airlines Business Class - Newark to Tokyo   Photo: Calvin Wood

For the main they had four options -  I went for the turbot fish fillet.  It was super tender and tasty.  It came with a basil blanc sauce – and risotto with mushrooms and fava beans (what a neat combo!).  I loved it!

 Cheese Course - United Polaris Business Class   Photo: Calvin Wood

Cheese Course - United Polaris Business Class   Photo: Calvin Wood

After dinner, United served an international cheese tray – accompanied with a fab port.

They also had a whole cart of ice cream sundaes, cakes, cookies and treats. I went for the cherry tart – which was a great way to end a fantastic feast at 39,000 feet!

 Cherry Tart at 39,000 Feet - United Airlines   Photo: Calvin Wood

Cherry Tart at 39,000 Feet - United Airlines   Photo: Calvin Wood

In between dinner – flyers were offered snacks in the galley that were both cold and hot.  Midway through the flight I went for a grilled cheese sandwich which was great comfort food halfway across the pacific.

 Business Class Breakfast - United Airlines Newark to Tokyo    Photo: Calvin Wood

Business Class Breakfast - United Airlines Newark to Tokyo    Photo: Calvin Wood

Prior to arrival – the Polaris offering included either a Japanese pork cutlet with curry – or a Southwestern Omelet.  I went for the breakfast. A hearty and the perfect way to wake-up to Japan.

My Verdict

I love the Polaris seat and configuration on United’s new Boeing 777-300.  The privacy, room, and design all scream "First Class" all the way – even when you are in business.  The bedding set-up is especially marvelous!  I felt like I had reserved a hotel room for the night.

On top of the great seating – I thought the service and food on my flight to Tokyo has fantastic.  

United Polaris Business was wonderful on my long-haul flight!

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